Knowledge Bank

Hacked? Actions to take

Hacking, List of actions after your laptop has been hacked

Some of these actions deal with the present problem; Others also help secure your system for the *future.

Disconnect from the internet: Turn off your Wi-Fi and unplug your network cable. This quarantines your PC

Remove external devices: to prevent further spread.

Run a full system scan antivirus scan: Use a reputable antivirus or antimalware program to scan for and remove any malicious code

*Change your passwords: Reset all passwords for any accounts you accessed from your laptop 

Update your software: Keep your operating system and antivirus software up to date 

*Monitor your accounts: Watch for unauthorized transactions in your financial statements 

Report the incident: Action Fraud Call 0300 1234 2040; https://www.actionfraud.police.uk/

Consider reinstalling your operating system: If your antivirus program can’t clean your device, you may need to reinstall your operating system 

*Enable multi-factor authentication: Use something you have, like a mobile device, or something you are, like a fingerprint scanner, in addition to your password

*Enable a firewall: 
to monitor incoming and outgoing network traffic
You should already automatically have Windows Defender Firewall installed
Find it in Control Panel\System and Security\Windows Defender Firewall

Portable hard drives: Save important files on portable hard drives 

*Encrypt your data: with passwords

Hard drive: Only if necessary, backup and wipe your hard drive

Contacts: Notify your contacts.

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